Item(s): 
01252 522015
Delivery Policy
Invite Designs will aim to dispatch within 24hrs to the delivery address provided, after the order process has been completed and the proof has been confirmed for printing. Orders will not be posted until they have been agreed via email. Delivery Schedules may vary. Invite Designs can not held responsible for any delay in postage times from Royal Mail Services.
- 1st Class Mail - Next Business Day
- 1st Class Europe - 3-5 Business Days
- 1st Class Ireland - 3-5 Business Days
Non-delivery
Please allow up to 7 days for delivery from Royal Mail. After this time please contact us for a re-print of your order. Invite Designs will only Re-print once for loss of goods. Any subsequent loses will be chargeable for re-print.
Orders outside of the UK, please allow up to 14 days for delivery.
Cancellation / Return & Refund Policy
You may cancel your order at any time until you have confirmed via email that you agree for your goods to be printed & dispatched. Cancellation must be made within this period or within 14 days from order date.
Invite Designs does not accept any returns of personalised cards or inviations as these are bespoke.
Refunds will not be issued for personalised services as the goods are bespoke and cannot be sold to a third party. Refunds will only be issued on agreement by Invite Designs and customer due to fault from Invite Designs services.
Privacy Policy
Invite Designs will store your details such as name & address, and will only use solely for Invite Designs marketing purposes. Invite Designs will not sell on your details to any other third party without consent. Credit cards and other payment information will not be stored.
We will use your information to contact you for email and mail promotions only.
For further information, please contact us via email sales@invitedesigns.com or telephone 01252 522015.
We endeavour to despatch the goods to you in perfect condition. However occasionally goods can be damaged in transit and we are keen to rectify any problem as quickly as possible.
In the event that the product(s) is defective, you may return it to us at your own expense within 7 days of receiving such product(s). Please return product(s) to the postal address set out in "Contact Us". We will offer to reimburse the price that you have paid for the product(s) to your credit or debit card. Alternatively if you call us immediately on the number shown in "Contact Us" we may offer to reprint and resend the product(s) free of charge.
All complaints will be acknowledged within 5 working days. We will endeavour to resolve any complaints within 14 days and keep you informed during the resolution process. Please note that your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have.
VAT No: GB 115 9804 09
