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*PLEASE NOTE TERMS & CONDITIONS
It is important you specify any corrections, amendments etc before approving your proof for printing. We cannot be held liable for changes after this time and refunds cannot be issued due to the be-spoke nature of goods. Please ensure you are happy with the colour’s, text, spelling, and picture quality before confirmation of print. Colour’s may vary slightly from your proof to your printed copy due to pc resolution differences and publication colours. Once you have approved your proof for printing you are agreeing to our t&c's. Your proof will be held on file for 90 days before being deleted, so if you require any re-prints please order within this time.
A very small print of Invitedesigns web address (www.invitedesigns.com) will be printed on the bottom corner of each card/Invitation received. If you wish for this not to be printed, please state this before printing.
(Your order will be printed onto 240gsm glossy photographic stock using professional inkjet printers. Size 4x6 postcard style.)
We try to ensure that all of the items shown on the website are accurately represented however slight variations in colour, typefaces and layout may be experienced.

We endeavour to despatch the goods to you in perfect condition. However occasionally goods can be damaged in transit and we are keen to rectify any problem as quickly as possible.

In the event that the product(s) is defective, you may return it to us at your own expense within 7 days of receiving such product(s). Please return product(s) to the postal address set out in "Contact Us". We will offer to reimburse the price that you have paid for the product(s) to your credit or debit card. Alternatively if you call us immediately on the number shown in "Contact Us" we may offer to reprint and resend the product(s) free of charge.

All complaints will be acknowledged within 5 working days. We will endeavour to resolve any complaints within 14 days and keep you informed during the resolution process. Please note that your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have.

 

Q: What does the GSM thickness of the card mean?
A: The GSM is the grade of thickness of the card that you will receive. As a guide, Birthday greetings cards are approx 350gsm thickness, and writing paper is 90gsm, so our thickness is between these.
We use 240gsm glossy photographic stock. If you are in any doubt, please ask us to post a sample to you before purchase.



Delivery Policy

Invite Designs will aim to dispatch within 24hrs to the delivery address provided, after the order process has been completed and the proof has been confirmed for printing. Orders will not be posted until they have been agreed via email. Delivery Schedules may vary. Invite Designs can not held responsible for any delay in postage times from Royal Mail Services.

Non-delivery

Please allow up to 7 days for delivery from Royal Mail unless you have paid for a next day service. After this time please contact us for tracking of your order. Invite Designs will only Re-print once for loss of personalised goods. Any subsequent loses will be chargeable for re-print. For non personalised goods such as party supplies and decorations, gifts etc, we will refund or replace lost or damaged goods.

Orders outside of the UK, please allow up to 14 days for delivery.

Cancellation / Return & Refund Policy

You may cancel your order at any time until you have confirmed via email that you agree for your goods to be printed & dispatched. Cancellation must be made within this period or within 14 days from order date.

Invite Designs Ltd does not accept any returns of personalised goods as these are bespoke.

Refunds will not be issued for personalised services as the goods are bespoke and cannot be sold to a third party. Refunds will only be issued on agreement by Invite Designs and customer due to fault from Invite Designs services.

If you wish to return non personalised goods (party supplies, decorations & gifts), you may do this within 7 days of receipt for a full refund. A refund will be processed within 3 working days upon receipt of returned goods. The customer is to pay for any postage costs incurred to return goods unless goods have been damaged in transit or agreed prior to return.

Privacy & Cookies Policy

Invite Designs will store your details such as name & address, and will only use solely for Invite Designs marketing purposes. Invite Designs will not sell on your details to any other third party without consent. Credit cards and other payment information will not be stored.

We will use your information to contact you for email and mail promotions only.

For further information, please contact us via email sales@invitedesigns.com or telephone 01252 500797.

Here at Invite Designs we are committed to protecting and respecting the privacy of all our customers (and visitors).
        
The information we collect from customers when making a purchase from our store is used for billing and administration purposes only and will be kept entirely confidential. Any contact information collected will expressly be contact details and payment information (such as credit or debit card). We guarantee that none of this information will be passed onto third parties.
        
For the purposes of analysing web traffic and to improve the site in general we may store information regarding visitor’s ISP domain, the time accessed and the pages visited.    
    
Should you have any queries relating to our Privacy Policy, please contact us at sales@invitedesigns.com.

Cookies set by Invite Designs
Cookies are small files placed on your web-enabled device while browsing the internet which aim to improve your browsing experience.  For example:
            
●    Information you’ve already wanted can be remembered so you don’t have to enter it again the next time you visit.
●    Similarily, your login details such as username and password can be temporarily saved so you don’t have to enter them each time you visit.
●    They can also measure site traffic to help us make the service we provide even better.
        
For more information on these small files, you can read more on the Direct Gov website by following this link: Internet browser cookies - what they are and how to manage them.

Below we have listed the cookies used on this website as well as their use and how long they will last.

Cookies Collected By Invite Designs

Cookies Collected By Third Parties
 
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